Property Maintenance Management Platform

Work Order Agent is an AI-powered property maintenance platform operated by Standard Management Company. Tenants can text or call to report maintenance issues, and our system handles work order creation, technician assignment, follow-up surveys, and emergency alerts — all via SMS and voice.

Features

SMS and voice-based maintenance request intake
Automated work order creation and technician assignment
Real-time status updates via text message
Emergency alert escalation with phone calls
Follow-up surveys and tenant feedback collection